Returns

Return policy 

We offer a 14 days return policy from the day your receive your package. The items must be returned unused, and in original condition and packing. We reserve the right to reject a return if the items have any signs of use.

As soon as we have received and accepted the returned items, the refund will be issued. Please be aware that the refund will be credited to the credit card originally used for purchase of the items, minus taxes or import duties, if any.

The return shipping cost is not covered by Studio Belle-Soeur. The return is at your own risk, and therefore we recommend that you keep a postage receipt with tracking number, to prove that the package was sent, if it gets lost in mail.

If you would like to return your order, please send an e-mail to: 
mail@studiobellesoeur.com

All items returned should include a return note with an order reference number and your contact details.

Please be aware that Studio Belle-Soeur does not exchange items. If you wish to change your purchase to a different size, color or style, please place a new order on our webshop.

For enquiries or other questions about returns, please contact mail@studiobellesoeur.com