Payment & Shipping

Shipping costs and payment fees are recognised before confirming the purchase. All orders are stated in Danish Kroner unless the currency converter has been applied. If you are under 18 years old, you must have parents' permission to buy from Studio Belle-Soeur. All transfers conducted through Studio Belle-Soeur are handled and transacted through third party dedicated gateways to guarantee your protection. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transaction made. 
To complete your order, you will be asked to enter your personal data (i.e. name, address, email and phone number) and payment information. There is no need to set up an account.

If you order from a country that is part of the European Union, prices include Danish VAT at 25%. For all countries outside the EU, local charges such as import duties and/or sales tax may apply. These charges are at your own expense and we recommend that contact your local customs office for more information.

We accept Visa, Visa/Dankort, Visa Electron, MasterCard, MasterCard Direct, Maestro and MobilePay. The payment is charged when your order is packed and ready to be dispatched.

Studio Belle-Soeur reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of a product being sold out, Studio Belle-Soeur has the right to cancel the order and refund the amount paid. Studio Belle-Soeur shall also notify the customer of equivalent replacement products if available.

After you have placed your order, we will send you an order confirmation via email and normally process your order within 3 business days. We are based in Denmark (GMT+1 time zone) and operate Mon-Fri except for public holidays. In the case of a delay, e.g. due to stock availability, we will inform you by email and if applicable offer to cancel the order. Once your order has been shipped, we will send you the final confirmation and tracking information for your order via email.

Shipping costs and delivery 
Listed below are general shipping costs calculated in Danish Kroner:

Denmark: from 39 DKK 
Europe: 150 DKK 
Other Countries: 250 DKK 

All shipments are sent by the by the customer chosen carrier from our warehouse in Denmark.

We offer free shipping in Denmark on all orders above 600 DKK.

The estimated delivery time is 3-6 business days to EU-countries and the USA and 4-8 business days to all other countries. Delivery times vary depending on the country and customs issues and are therefore only indicative. 

If you have any questions to our payment and shipping terms, please do not hesitate to contact us via mail@studiobellesoeur.com